Potbelly Sandwich Shop

Reviews

• April Y.

  star star star star star 11 June 2026

  Wow so glad a nurse recommended this place! It sounds like you can even have it delivered to the hospital. Decor is great staff was all friendly and they have signs up letting customers know if you are disabled or have small children just ask for help. Everything is made pretty clear on how ordering works and what options you have. It was hard to pick something everything sounded good! I ended up getting a regular mediterranean and added avacado and balsamic vinaigrette. It has been awhile since I have gotten such a good sandwhich.

• Robert S.

  star star star star star_border 6 June 2026

  Finally got to a PSS in Seattle.  They are a nationwide chain like many others in this category.  It's a nice refreshing switch with some creative sandwiches like the Pulled Pork BBQ, Cuban, and A Wreck.  
  
  This visit I had the Italian (capicola, mortadella, pepperoni and salami with provolone cheese topped with fixings of fresh lettuce, tomato, mayo and Italian seasoning on White Roll.) with everything and a bag of Zapps Chips.  (Louisiana based chips)  Sandwich was perfect.  Fresh, fast, and friendly service.  
  
  They have a good selection of soups that I have to try next time.  Plenty of staff to handle the lunch rush crowds.  Like any shop in SeaTown...street parking is a bear.

• K S.

  star star star star star 6 June 2026

  Delish!!  This is one of my favorite places that is by my Job!!  They salads are amazing as well! Everyone is pleasant and or funny!!

• Jenny B.

  star star star star star_border 2 June 2026

  I'm not sure how to put this but here goes.... I have literally bought food at this place just so I could use their restroom. Fine. There it is. I've said it. One of the best semi-public restrooms on first hill!
  
  Don't get too excited- the restroom is only for customers. And even then, you have to be polite and decent to get the secret restroom code of the day. (Seriously, they change the code every day.) But if you are a nice polite person looking for some delicious lunch and a clean well stocked restroom - this is your place!
  
  I've come here quite a few times over the past couple of years. Each time it's pretty much the same great experience. The staff is friendly and welcoming. They ask about my day genuinely and give great suggestions of add-one to the menu. For example pickles.
  
  I would never have thought to add dill pickle slices to a meatball sandwich. But people do and after trying it- I have to say it's downright delightful! I have a hard time eating meatball subs without dill pickles now. They make that much of a difference being a sweet but tangy flavor to the already savory sandwich.
  
  I also love how consistent this place is. No doubt it's a service quality benchmark with each restaurant in the chain. But when you walk into a Potbelly Restaurant Los Angeles or Seattle, you know it's going to be the same great taste and dining experience.... the staff is going to make you feel like a valued regular and the meal will be delicious and satisfying. That my friends is the definition comfort food through and through.

• Justin H.

  star star star star_border star_border 26 May 2026

  This was such a nice change from Subway or Quiznos. I've been wanting to try Potbelly for some time now but never made the time. I finally gave it a shot and was pleased.
  
  Super easy to spot along Madison, thanks to their bright sign. The layout is pretty straight forward, you get in line and pick your sandwich, and move down the counter to build your sandwich.
  
  I like their menu and felt they had decent selection of items. I went with the A Wreck sandwich, it was packed full of meat and had nice crispy bread. The prices were decent and service was ok. I could of used a little guidance from the servers but I was able to figure it out.